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  • What is the difference between the Curated Packages and the Consulting Hours Package?
    Flexibility. A curated package has a specific list of items to be sourced for the more permanent selections in your home (such as tile and countertops), but does not include many other selections such as furnishings, art and accessories. Consulting Hours give you the freedom to define your specific needs, allowing YOU to make the list of what you need, while also getting more access to the designers. Often, clients will purchase a curated package and add on Consulting Hours.
  • Will you work with clients outside of New England?
    Yes, the Undone Home model was created to work with clients near and far.
  • Start to finish, how long will it take to receive my package?
    We estimate 3-4 weeks for a Basics Package and 4-5 weeks for a Basics Plus Package.
  • What if I want to change out something from my package?
    Each package comes with one edit. Beyond that, Consulting Hours are available for purchase.
  • Who purchases the materials once they are approved?
    We prefer to do the purchasing, as we receive preferred pricing and have great relationships with our vendors. We will oversee the entire procurement process from ordering to inspection. If you or your contractor order materials, you and your contractor will be responsible for the process.
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